Request access
ZARAS · Platform Live · Wed 13 May

One operating layer for the whole service day.

Jobs today13 scheduled
Collected$34,820
On time96%

Schedule crews, dispatch jobs, track estimates, invoice, and watch payments clear — on one operating layer.

Request access See the workflow

Private beta — fit reviewed within 48h.

The live job on the board — Riverbend · JOB-7402 — is the one you’ll follow from dispatch to invoice to margin signal.

01 · INTAKE

Win the Work.

Calls, photos, parts, pricing, approval, and deposit stay on one record — nothing re-keyed.

  • 23 inquiries
  • 11 estimates sent
  • 8 approved
Inbound
  • Inbound call Tue 09:14 · 4m 12s
  • Website form
  • Text message
  • Customer portal
  • Referral
  • Repeat customer
  • +5 channels
Active call opened as estimate
Intake
Riverbend Family Practice
2840 Iris Ave · Boulder, CO 80304
Commercial HVAC · 12-ton RTU
Issue

Compressor failure on rooftop unit · waiting room temps climbing · 6 exam rooms affected

Urgency
Same-day
Window
Today 1pm–5pm
Attached
2 photos · 1 nameplate scan
AI Intake

Nameplate scan and photos prefill the estimate — compressor matched, in stock — dispatcher reviews before it sends.

Estimate
5 lines $8,640
  • Compressor (12-ton)$4,280
  • Refrigerant + recovery$640
  • Labor · 6h × 2 techs$2,880
  • Disposal + permit$300
  • Tax$540
Total$8,640
Deposit (20%)$1,728
  • Estimate sent 7 May · 14:22
  • Viewed 8 May · 16:08
  • Approved 9 May · 11:38
JOB-7402

Approved estimate becomes JOB-7402.

Approved Dispatch

02 · DISPATCH

Run the Work.

The dispatcher's board and the tech's schedule are the same object, updating live.

  • 4 crews
  • 13 jobs
  • 1 SLA tight
DISPATCH WED 13 MAY · 12:42 PM MT
TIME CREW 03 · AC CREW 04 · BV / EH CREW 02 · TK CREW 01 · RJ / DM 8 AM 9 AM 10 AM 11 AM 12 PM 1 PM 2 PM 3 PM 4 PM 5 PM
CLOSED
Vandermark Brewing JOB-7381
9:00–10:15 AM · quarterly maintenance
$940 · contract
CLOSED
Crestline Veterinary JOB-7396
10:45 AM–12:00 PM · blower motor + capacitor
$1,420 invoiced
CLOSED
Aldridge Townhomes Bldg C JOB-7391
8:30–9:45 AM · water heater swap
$2,180 invoiced
CLOSED
Marigold Bistro JOB-7398
10:15–10:55 AM · drain line
$640 invoiced
CLOSED
Westwind Auto Body JOB-7389
9:00–11:00 AM · 200A panel upgrade
$4,200 invoiced
CLOSED
Heatherwood Residence JOB-7384
8:00–9:30 AM · heat exchanger
$3,180 invoiced
CLOSED
Saddleback Ridge HOA JOB-7393
11:00 AM–12:15 PM · 6-unit furnace inspection
contract
ON SITE
Pelham Court JOB-7405
11:45 AM · slab leak detection
57m in
HOLD Beacon Drug JOB-7407
permit revision · resched Thu 8 AM
ON SITE
Goldenrod Office Park JOB-7403
12:30 PM · EV charger install
12m in
UPCOMING Cornerstone Bakery JOB-7418
3:00 PM · 240V outlet drop
EN ROUTE
Riverbend Family Practice JOB-7402
ETA 12:40 PM · 12-ton RTU compressor
$8,640 · deposit cleared · 2-tech
EN ROUTE
Birchwood Estates JOB-7409
no-cool callback · ETA 2:00 PM
SLA 2HR tight
DISPATCH WED 13 MAY · 12:42 PM MT
CREW 03 · AC EN ROUTE · Riverbend
  1. 9:00
    Vandermark Brewing JOB-7381
    quarterly maintenance · $940 contract
  2. 10:45
    Crestline Veterinary JOB-7396
    blower motor + capacitor · $1,420 invoiced
  3. 12:40
    EN ROUTE
    Riverbend Family Practice JOB-7402
    ETA 12:40 PM · 12-ton RTU compressor
    $8,640 · deposit cleared
CREW 04 · BV / EH ON SITE · Pelham 3 jobs
  1. 8:30
    Aldridge Townhomes Bldg C JOB-7391
    water heater swap · $2,180 invoiced
  2. 10:15
    Marigold Bistro JOB-7398
    drain line · $640 invoiced
  3. 11:45
    ON SITE
    Pelham Court JOB-7405
    slab leak detection · 57m in
CREW 02 · TK ON SITE · Goldenrod 4 jobs
  1. 9:00
    Westwind Auto Body JOB-7389
    200A panel upgrade · $4,200 invoiced
  2. 11:30
    HOLD
    Beacon Drug JOB-7407
    permit revision · resched Thu 8 AM
  3. 12:30
    ON SITE
    Goldenrod Office Park JOB-7403
    EV charger install · 12m in
  4. 3:00
    UPCOMING
    Cornerstone Bakery JOB-7418
    240V outlet drop
CREW 01 · RJ / DM EN ROUTE · Birchwood 3 jobs
  1. 8:00
    Heatherwood Residence JOB-7384
    heat exchanger · $3,180 invoiced
  2. 11:00
    Saddleback Ridge HOA JOB-7393
    6-unit furnace inspection · contract
  3. 1:45
    EN ROUTE
    Birchwood Estates JOB-7409
    no-cool callback · ETA 2:00 PM · SLA 2HR tight

Crew arrives with the estimate, deposit, customer history, and invoice context already attached.

04 · PULSE

Catch drift before it costs you.

Zaras surfaces drift across jobs, payments, and margin the moment it starts.

  • 6 surfaced
  • 3 resolved
  • 1 margin risk
Surfaced · needs review 3 of 4
  1. Margin variance today · 5:18 PM

    Riverbend margin tightened by 4.8 pts

    Compressor freight surcharge of $312 posted to JOB-7402 after invoice issue. Gross margin landed at 32.1% vs 36.9% estimate. Commercial RTU class average 35.4%.

    Recommended Review vendor cost variance before next RTU estimate.

    Review job
  2. Customer risk today · 11:42 AM

    Birchwood Estates — second SLA miss in 14 days

    why this surfaced

    High-value residential account (annual contract value $42K, 3-year tenure). Two no-cool callback responses past the 2-hour SLA in this window. Pattern detected against trailing 90 days.

    Recommended Escalate to account owner within 24h.

    Open customer
  3. Utilization 5d window

    Crew 04 — 31% idle time over 5 days

    why this surfaced

    Trailing 30-day idle baseline 8%. No PTO, no equipment hold logged. Likely routing or queue-balance issue rather than crew availability.

    Recommended Audit route density and dispatch sequencing.

    Review dispatch
  4. Parts drift moments ago

    R-410A refrigerant — usage 34% above 30d average

    why this surfaced

    14 jobs in the trailing 14 days consumed refrigerant above unit-spec. Could indicate undetected leak rework, technique drift on charge procedure, or commercial-mix pull.

    Recommended Audit refrigerant-heavy jobs for callback patterns.

    Audit usage
Revenue · week $184,620 12.4% vs prior
Jobs completed · week 41 4 vs prior
On-time rate 94.2% 1.6 pts vs prior
Gross margin 38.7% 0.2 pts vs prior

The system flags margin drift before it becomes a pattern.

Private beta access
REQ-2847-OPS OPEN
01
Request

Shape-of-business form. Crew count, current stack, where it hurts.

T+0s form submitted
REV-████████ REVIEWING
02
Review fit

Scope + stack check. No queue, no waitlist — fit reviewed within 48h.

T+≤48h reply either way
WO-PENDING APPROVED
03
Onboard

Workspace live, imports done, first dispatch on the operating layer.

T+0d first dispatch live
ZRS · Operating layer

Run every job, estimate, and invoice on one operating layer.

Private beta for service businesses running 1 to 40 crews. Apply once, get a fit review within 48 hours, and onboard into dispatch, estimates, invoices, payments, and reporting on one operating layer.

Request access → See pricing